34 ph Privacy Policy — How Your Personal Data Is Handled

When you register on 34 ph, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect information about how you use the platform, such as your betting activity, login times, device type, and IP address. Payment-related data — including your chosen payment method and transaction history — is recorded to process deposits and withdrawals in Philippine pesos (₱ PHP). If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We do not collect sensitive personal information such as government-issued ID numbers unless it is specifically required for identity verification under applicable Philippine regulations. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You will always be informed of the purpose for which your data is being collected at the point of collection.

The personal data we collect is used primarily to operate and maintain your 34 ph account, process your transactions, and deliver the sports betting and casino-style entertainment services you signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of. Your activity data helps us detect and prevent fraud, identify unusual betting patterns, and ensure the platform remains fair and secure for all Filipino players. We may also use aggregated, anonymised data to improve our platform features, optimise the mobile experience, and understand how players navigate the site. 34 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your information securely and only for the purposes we specify. You can review the full list of data uses by contacting the support team at the email address in the footer of this page.

As a registered player on 34 ph, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate information, or to delete your data where there is no longer a legitimate reason for us to retain it — subject to our legal and regulatory obligations. If you wish to close your account and have your data removed, please contact the support team using the email address listed in the footer of this page, and we will process your request in accordance with applicable Philippine data protection law. You have the right to object to certain typesof data processing, including direct marketing communications, and we will honour that request promptly. We are committed to transparency and will always respond to data-related requests within the timeframes required by Philippine law. If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

34 ph uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your account credentials and payment details remain protected during every session. We restrict access to personal data to authorised personnel only, and all staff who handle player information are trained on data protection obligations. Our systems are regularly reviewed and updated to address emerging security risks and to maintain compliance with applicable Philippine data protection standards. In the unlikely event of a data breach that affects your personal information, 34 ph will notify you and the relevant authorities within the timeframes required by law. We also encourage you to use a strong, unique password for your account and to log out after each session, especially when using a shared or public device. If you suspect any unauthorised activity on your account, please contact our support team immediately using the email address in the footer of this page.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal, regulatory, and operational obligations under Philippine law. Transaction records and account activity logs may be kept for a longer period where required by anti-money laundering regulations or other applicable rules. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations. When material changes are made, we will notify registered players by email and update the "Last Reviewed" date at the bottom of this page. Continued use of the 34 ph platform after a policy update constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please reach out to the support team at the email address listed in the footer below.